Emily is head of customer success at FlashAcademy®, a leading EAL assessment platform and learning app. With extensive experience supporting EAL education, she is passionate about improving outcomes for EAL learners and creating inclusive learning environments. Emily has worked with institutions nationwide to implement strategies that help EAL learners thrive, ensuring they feel a sense of belonging. A dynamic presenter, she uses data, research and real-world examples to empower educators with actionable strategies. A frequent speaker at education events, Emily is committed to promoting equity, opportunity and celebrating the achievements of multilingual students.